Regency’s commitment to its communities also includes investing to achieve positive local economic impacts. When investing in property development, enhancement, and redevelopment, we not only focus on creating an inviting environment for connecting merchants and customers — we look at how our properties generate jobs, improve traffic flow, provide green spaces, and increase taxable income. For each project, we develop a stakeholder communication plan that ensures we cultivate strong and meaningful relationships with cities, municipalities, and local communities in the areas where our centers are located. Being transparent and honest is incredibly important to those relationships, as is reaching stakeholders in the most appropriate forum.

Additionally, we look for opportunities to strengthen our properties’ LEED and Green Building Standards — opportunities such as energy efficiencies, water conservation, and internal air quality. Collectively, these efforts are complemented by our grocers, restaurants, and other service providers in the surrounding neighborhoods.

Responsibility for local economic performance lies with Regency’s Executive Committee who, collectively, are responsible for establishing goals, monitoring progress against those goals, and reporting to our Board on a quarterly basis. The effectiveness of the management of this topic is assessed through financial reporting and monitoring performance relative to goals and expectations.

At Regency, it is imperative that our shopping center customers and tenants feel safe, secure, and welcome at our centers. Our community monitoring plan ensures that we use many channels for engagement. Tenants have a number of channels to contact us: directly with our property managers, or through a work-order system on the tenant portal of our corporate website, to advise us of specific needs. Regular tenant surveys are also used to gain further insights into how our centers and engagement can be improved.

While our efforts to engage and build strong relationships with communities is vitally important, it is even more important that our properties remain safe and secure. Should a crisis arise that could affect customer safety or our retailers' operations, Regency utilizes a dedicated Crisis Management team made up of various members from seven different departments.